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From back office to boardroom: The state of HR in 2025
In this report, discover what’s on HR leaders’ minds, including:
Why 90% of HR leaders spend over a quarter of their day on admin—and what they’d rather be doing
How fragmented tech stacks and untapped AI are slowing HR down
What top-performing teams are doing to earn a seat at the executive table
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To understand what’s keeping HR leaders up at night, surveyed 450 full-time HR professionals in the US at the manager level or above, unpacking their challenges and outlining a path for HR to earn a seat at the table.
From back office to boardroom
Despite the critical functions they carry out day in and day out, HR teams are stuck in a cycle of manual admin work worsened by the very technologies meant to make their jobs easier.
1st
priority for 2025 is recruiting and retention
90%
spend more than a quarter of their day on admin tasks
58%
are held back by technology
HR should be a highly strategic function - nothing is more important to the success of a company than hiring and nurturing top talent. The companies—and HR leaders!—that win in the years ahead will be those that leverage automation and AI to reduce administrative tasks. As we're seeing at Zapier, this frees up HR professionals to tackle higher-impact work and focus on the things that humans do best
Bonnie Dilber
Recruiting Manager at Zapier
