As Gamurs continued to scale rapidly through acquisitions, its HR and finance operations faced increasing complexity. Payroll was outsourced to different providers in different countries, leading to a lack of control, data inconsistencies, slow processing times, and compliance risks. The HR team was managing payroll and workforce data across several disconnected systems, making it time consuming to track workforce costs and forecast payroll expenses accurately.

Without a unified system, US tax compliance became a major burden, requiring the team to spend hours each month on manual state tax filings. Additionally, freelancers weren’t integrated into the same system as employees, creating payment and reporting challenges.

At the same time, Gamurs didn’t want to significantly increase costs by implementing a new system. They needed a solution that would streamline payroll and HR operations while remaining cost-effective, ensuring they could scale efficiently without over-extending their budget.

Rippling provided Gamurs with an all-in-one HR and payroll solution that could consolidate systems, enhance data visibility, and reduce administrative workload.

Rippling replaced three separate payroll systems, allowing Gamurs to pay employees in multiple countries from one platform while having full control and ensuring accurate, real-time workforce data.

‘For the countries we operate in, we had three different payroll systems, all done by different people. There was no uniformity in terms of process or ownership—it was all pieced together. Now, we have everything in one place with Rippling, which has been amazing,’ Gemma Gilbert, Gamurs’ CFO, noted.

Rippling’s automated payroll reports allow the finance team to forecast workforce costs easily, eliminating the manual reconciliation of different payroll formats and currencies.

‘One of my favourite reports, which is so life-changing but sounds so simple, is an employee list. You can pick the bits you want, and then you click a button that translates all salaries into AUD. Before, that would have taken a very long time,’ Gemma said.

Rippling automates US tax compliance, eliminating the need for HR teams to manually handle state tax filings and payroll processing.

‘We used to spend a good chunk of time dealing with US state taxes. Now, we hardly have any of that—if something comes up, we just say, 'Hey, Rippling support, can you help me with this?' And then they help us, and we move on,’ Gemma said.

Rippling’s dedicated implementation specialists provided hands-on support, ensuring a smooth transition from multiple payroll providers to one centralised platform.

‘We had an implementation manager, Brandon, and he was phenomenal. It's a big process, but we had a clear step-by-step plan, and he really held our hands through the entire thing, so it didn’t feel overwhelming. It took time, of course, but we felt very well guided and supported.’ Gemma mentioned.

As part of a contract renegotiation, Gamurs added Administrative Services Outsourcing (ASO) capabilities. With ASO services in place, Gamurs also expanded their use of Rippling’s tools, integrating custom apps, advanced learning resources, and performance management features to elevate their HR function.

‘When we renegotiated our contract, adding ASO services was massive. I wouldn’t be able to do my role without it, as it would just be too time-consuming. Now, we’re expanding our HR capabilities with custom apps, advanced learning tools, and performance reviews in Rippling, which is really nice. It’s helped us elevate HR as a function,’ Gemma noted.

Rippling has given us so much more visibility and consistency. Having proper processes and structure in place has made a huge difference—from payroll to leave approvals and compliance.

Gemma Gilbert

CFO, Gamurs Group

• Centralised global payroll and workforce management: By consolidating payroll across multiple countries into one unified platform, Rippling eliminated the need for three separate payroll providers, ensuring greater visibility, consistency, and compliance across Gamurs’ international workforce.
• Increased efficiency and reduced administrative workload: With automated payroll, ASO support, real-time reporting, and seamless compliance management, Rippling significantly reduced manual HR tasks, allowing Gamurs’ finance team to focus on strategic business initiatives rather than fixing issues.